Returns & Exchanges
Due to the perishable nature of our food products, we offer a 100% satisfaction guarantee to ensure your items arrive fresh and in perfect condition. If you receive a damaged or incorrect order, please contact our support team within 48 hours of delivery for a full refund or replacement.
Return Process
- 1.Inspect Your Order
Upon arrival, please check your package for any signs of damage or missing items to ensure everything meets our quality standards.
- 2.Document the Issue
Take clear photos of the product and packaging if there are any defects or shipping damages to help us process your claim quickly.
- 3.Contact Support
Email our customer service team with your order number and the photos of the issue to initiate a refund or exchange request.
- 4.Receive Resolution
Once approved, we will issue a credit to your original payment method or ship a replacement order at no additional cost to you.
